Service delivery, communication, and payment integrity stay at the center of collection.
Privacy
Data usage and consent
We collect only data needed for booking operations, payment handling, and attribution integrity. You can manage non-essential cookie preferences from the footer at any time.
What we collect
- Booking/contact data (name, email, phone, service details) required to deliver the service.
- Payment processing data handled by Stripe in accordance with provider controls.
- Optional attribution data (UTM/referrer) only when non-essential cookie consent is enabled.
- Aggregate audience insights from Google Analytics (such as broad age ranges, general interests and city-level location) when you allow analytics cookies. These arrive already grouped — we never see your individual age, and we never ask you for it.
- Account creation is optional and not required to complete booking.
Cookie categories
- Essential: session + CSRF protection required for secure booking and login.
- Analytics/Marketing: GTM, Google Analytics and UTM attribution cookies, enabled only after consent. Google Analytics may report grouped audience characteristics; Google withholds any figure small enough to point at one person.
- We honor Global Privacy Control (GPC) signals by disabling non-essential cookies for that request.
- You can reopen cookie preferences any time from the footer link.
SMS / Text messaging
Mobile information collected for text messaging — including your phone number and your consent to receive messages — will never be shared or sold to third parties or affiliates for marketing or promotional purposes.
- What we send: text messages from Detail & Design are limited to appointment reminders, service updates and payment links related to bookings you requested.
- Never a requirement: consent to receive text messages is not a condition of purchase.
- Cost: message and data rates may apply.
- Opt out: reply STOP at any time to stop receiving messages, or HELP for assistance.
Advertising & conversion measurement
When you enable marketing consent, we measure which ads lead to bookings so we can run advertising responsibly. This may include sharing data with our advertising processors — Meta (Facebook) and Google — through their server-side conversion interfaces (Meta Conversions API, Google Ads / Enhanced Conversions).
- What is shared: a one-way hashed (SHA-256) version of your email and/or phone number — never the raw values — plus advertising click identifiers (e.g.
gclid,fbclid) and the conversion value of a booking. - When: only after you grant marketing consent. With marketing consent declined, or with Global Privacy Control (GPC) enabled, no advertising data is shared.
- Why hashed: hashing lets the platform match a conversion to an ad click without us disclosing your raw email or phone.
- This is not our text-messaging program: what is shared here is an encrypted identifier used only for measurement, and only with your marketing consent. The mobile number and consent you give to receive text messages are never shared or sold — see SMS / Text messaging above.
- Opt out: reopen cookie preferences from the footer and turn off marketing, or use a browser with GPC enabled.
Colorado privacy requests
If Colorado privacy rights apply to your use case, contact us through the contact page with subject Privacy Request and include the email used for booking.
- Requests are identity-verified before account-level actions.
- For advertising/measurement opt-out, use cookie preferences or a browser with GPC enabled.
- Operational records (for payment and service delivery) may still be retained where legally required.